Refund policy

 

• Under California law, it is illegal to accept returns of wine/alcohol once sold, unless the product is defective.
  
• If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return or exchange items from your order.
• We do not take returns on any gift cards, gift bags, food, beer/cider, or perishable food items.
• Although infrequent, corked wine or otherwise flawed bottles do occur, and we are happy to offer a replacement bottle or store credit. Please note, the return of any bottle suspected of flaw must be made within 30 days of purchase and must be inspected and verified by Doctorbird Market staff before any action is taken.
  
• Event Reservation Cancellation Policy: you may cancel your event reservation up to 48 hours prior to the event date for a full refund. Cancellations less than 48 hours ahead of time will result in a credit in the amount of the ticket price that can be applied only to a future event. This credit is not applicable towards purchases of merchandise.